Q: When will my order be dispatched?
A: Our standard practice is to send out orders within a timeframe of 1-2 business days, utilizing top-notch delivery services such as FedEx and UPS. Keep in mind, these are estimations and can fluctuate during high-demand periods and holidays.
Q: From where are your products dispatched?
A: We distribute our products from several locations around the globe, including the United States, Canada, United Kingdom, Spain, and Australia.
Q: Do you deliver to P.O. boxes?
A: At the moment, we are only able to deliver to physical addresses.
For additional questions regarding delivery, our 24/7 customer service team is ready to assist you at info@pinwallart, or you can reach us via our live chat here.
Returns
Q: Am I able to get a refund if the product doesn't meet my expectations?
A: Certainly! If your canvas print doesn't completely delight you within 30 days of receiving it, you are welcome to return it to us for a full refund.
Q: What is the process for returning my order?
A: It's a breeze! Simply get in touch with us through email or our live chat. Our team is on hand 24/7 and we'll provide guidance as soon as we receive your request.
For further inquiries or assistance, don't hesitate to contact our 24/7 support team at info@pinwallart.com or engage with us through our live chat here.